My Ferrari SF1000 does not turn on
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- KB : 1787
- Language : EN
- Date : 2024-07-26
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Platforms:
PC running Windows® 10 more recent.
Game consoles: PS4™; PlayStation®5; Xbox One™; Xbox Series S™; Xbox Series X™
If your Formula Wheel Add-On Ferrari SF1000 Edition does not turn on, is not recognized, we suggest that you follow the recommendations in this article to test it.
Make sure the Y/N switch is in the Y position.
1- Check calibration at startup
- Formula Wheel Add-On Ferrari SF1000 Edition must be firmly screwed to the servo base or Quick Release adapter (be firm but do not force tightening).
- Directly plug the power supply of the servo base into a wall outlet. Avoid using an extension cord or a power strip.
- Directly connect the USB plug of the servo base to a USB port on the PC or console. Avoid using a USB extension cable or a USB HUB.
The racing wheel servo base starts calibrating as soon as it is powered on.
For a Thrustmaster force feedback servo base (T300, TX, T-GT, T-GT II, TS-XW, TS-PC):
- The racing wheel should spin counterclockwise, clockwise and then back to the center.
- Then the LCD screen on the Ferrari SF1000 scrolls a Thrustmaster logo then a Ferrari logo.
Important : the Ferrari SF1000's LEDs will only light up when you are in the game.
For a Thrustmaster Direct Drive servo base (T818, ...) :
- The racing wheel rotates slightly on its axis, the LEDs on the Ferrari SF1000 light up then the racing wheel returns to the center.
- Then the LCD screen on the Ferrari SF1000 scrolls a Thrustmaster logo then a Ferrari logo.
1.1. If your servo base calibrates as expected but your Ferrari SF1000 displays nothing
Please read the next part of this article to test your Ferrari SF1000 without using the servo base.
1.2. If the servo base calibration is abnormal, does not occur, or if the servo base does not turn on (no LED lights up on the sevo base)
Please check the page of your servo base on our technical support website. You will find tips for a racing wheel that is not detected or does not turn on.
If the behavior of your servo base is confirmed, please contact Thrustmaster technical support by specifying the model of your servo base.
2- Test your Ferrari SF1000 light up
- Detach the Ferrari SF1000 from the servo base
- Unscrew the paddle shifters module
- Connect the Ferrari SF1000 to a USB port on a PC* running Windows® 10 or more recent using its USB-C / USB-A cable
- If you don't have a PC, you can connect the Ferrari SF1000 to the USB port on a PlayStation or Xbox console**
*Directly connecting Formula Wheel Add-On Ferrari SF1000 Edition to a PC only allows powering it and updating the device, no other action will be possible.
**Directly connecting Formula Wheel Add-On Ferrari SF1000 Edition to a games console only allows it to be powered, no other action will be possible.
The LEDs on the Ferrari SF1000 should light up.
Note: some LEDs remain off, this is normal.
2.1. If the LEDs on the Ferrari SF1000 light up
Your Ferrari SF1000 receives electrical power. So please, check connections of your servo base, carefully rechecking our advice for calibration at startup.
If, despite these tips, your Ferrari SF1000 does not power on when connected to your servo base, please contact Thrustmaster technical support specifying the model of your servo base.
2.2. If the LEDs on the Ferrari SF1000 do not light up
Your Ferrari SF1000 may have lost its firmware. You can try to wake it up using the wake-up procedure (Bootloader).
PC running Windows® 10 more recent.
Game consoles: PS4™; PlayStation®5; Xbox One™; Xbox Series S™; Xbox Series X™
If your Formula Wheel Add-On Ferrari SF1000 Edition does not turn on, is not recognized, we suggest that you follow the recommendations in this article to test it.
Make sure the Y/N switch is in the Y position.
1- Check calibration at startup
- Formula Wheel Add-On Ferrari SF1000 Edition must be firmly screwed to the servo base or Quick Release adapter (be firm but do not force tightening).
- Directly plug the power supply of the servo base into a wall outlet. Avoid using an extension cord or a power strip.
- Directly connect the USB plug of the servo base to a USB port on the PC or console. Avoid using a USB extension cable or a USB HUB.
The racing wheel servo base starts calibrating as soon as it is powered on.
For a Thrustmaster force feedback servo base (T300, TX, T-GT, T-GT II, TS-XW, TS-PC):
- The racing wheel should spin counterclockwise, clockwise and then back to the center.
- Then the LCD screen on the Ferrari SF1000 scrolls a Thrustmaster logo then a Ferrari logo.
Important : the Ferrari SF1000's LEDs will only light up when you are in the game.
For a Thrustmaster Direct Drive servo base (T818, ...) :
- The racing wheel rotates slightly on its axis, the LEDs on the Ferrari SF1000 light up then the racing wheel returns to the center.
- Then the LCD screen on the Ferrari SF1000 scrolls a Thrustmaster logo then a Ferrari logo.
1.1. If your servo base calibrates as expected but your Ferrari SF1000 displays nothing
Please read the next part of this article to test your Ferrari SF1000 without using the servo base.
1.2. If the servo base calibration is abnormal, does not occur, or if the servo base does not turn on (no LED lights up on the sevo base)
Please check the page of your servo base on our technical support website. You will find tips for a racing wheel that is not detected or does not turn on.
If the behavior of your servo base is confirmed, please contact Thrustmaster technical support by specifying the model of your servo base.
2- Test your Ferrari SF1000 light up
- Detach the Ferrari SF1000 from the servo base
- Unscrew the paddle shifters module
- Connect the Ferrari SF1000 to a USB port on a PC* running Windows® 10 or more recent using its USB-C / USB-A cable
- If you don't have a PC, you can connect the Ferrari SF1000 to the USB port on a PlayStation or Xbox console**
*Directly connecting Formula Wheel Add-On Ferrari SF1000 Edition to a PC only allows powering it and updating the device, no other action will be possible.
**Directly connecting Formula Wheel Add-On Ferrari SF1000 Edition to a games console only allows it to be powered, no other action will be possible.
The LEDs on the Ferrari SF1000 should light up.
Note: some LEDs remain off, this is normal.
2.1. If the LEDs on the Ferrari SF1000 light up
Your Ferrari SF1000 receives electrical power. So please, check connections of your servo base, carefully rechecking our advice for calibration at startup.
If, despite these tips, your Ferrari SF1000 does not power on when connected to your servo base, please contact Thrustmaster technical support specifying the model of your servo base.
2.2. If the LEDs on the Ferrari SF1000 do not light up
Your Ferrari SF1000 may have lost its firmware. You can try to wake it up using the wake-up procedure (Bootloader).